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Your Visit

Your Visit & Spa Treatments

Arrival

Please arrive at least 30 minutes prior to your first scheduled appointment. To expedite your check-in process, complete and print the health questionnaire prior to arrival. Please note that the start times of services may be subject to a 10 – minute change.

Before and After Treatments

Unwind in our relaxation lounge while enjoying fruit infused water & an assortment of teas. Arrive before & stay after your treatment to enjoy our rooftop heated pool, sauna and jacuzzi.

Cancellation Policy

Please provide us with a minimum of 24 hours’ notice of cancellation or to reschedule spa treatments. If your cancellation is within 12 hours of your appointment a 50% charge will apply. All no-show appointments will be charged at full value. For group bookings please notify the spa a minimum of 5 days in advance should you need to cancel or reschedule to avoid a 50% charge for the service.

Booking

Our Spa Team is available to assist you with making a booking at any time during opening hours via phone or email. Bookings made in advance of at least one week are necessary to ensure preferred availability. Valid credit card details are required to secure bookings.

Hours

Monday – Sunday 9AM – 8PM
Public Holidays 10AM – 6PM

Spa Treatments
To make a Booking/Gift vouchers please call (02) 9238 7777 | (02) 8068 8825